Refund policy

Return & Refund Policy

All Sales Are Final At Cozy Cloud, all sales are final. As a third-party seller, we do not accept returns or exchanges, and we do not offer refunds once an order has been placed.

Please Order Carefully We encourage all customers to carefully review product descriptions, sizes, and details before completing a purchase. If you have any questions about a product prior to ordering, please contact us before placing your order.

Order Cancellations Once an order has been placed and processed, it cannot be cancelled or modified.

Questions? If you have any concerns about your order, please reach out to us through our website's contact page and we'll do our best to assist you.